Returns & Exchanges

At The Consol Shop Cornubia, we want you to be completely satisfied with your glassware and home storage solutions. If you are not happy with your purchase, we offer a straightforward return process within 14 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or visit our Cornubia branch with your original order number and proof of purchase to start the process.

• 2.
  Package Your Items

  Ensure all glassware and products are securely packed in their original packaging to prevent breakage during transit, as we cannot refund damaged goods.

• 3.
  Ship or Drop Off

  You can return your items directly to our physical store location or arrange for a courier to deliver the package back to our warehouse facility.

• 4.
  Inspection and Refund

  Once our team inspects the returned items for quality and condition, your refund or exchange will be processed within 5 to 7 business days.